The main problem is that the cold water handle opens clockwise, whereas the hot water handle opens counter-clockwise. Traditionally, faucets with these cross-shaped handles, both hot and cold, always open counter-clockwise. As the saying goes, "lefty loosey, righty tighty". Like a screw, you turn left to loosen and right to tighten. Think of the number of things you use every day, such as jars, bottles and caps of toothpaste tubes, that follow this same principle! Thus, the way the cold-water handle opens is unexpected and causes mistakes.
Why is the faucet designed like this? During a trip to the local hardware store I found that manufacturers have designed one basic faucet that is sold with two different handles: cross-shaped handles and lever handles, like the faucets pictured here. They probably do this to save money. Apparently, some people prefer the way the cross-shaped handles look and some prefer the lever handles.
The lever handles, shown in this
picture work well with the way the
faucet opens. You expect the
right lever handle to open clockwise and
the left handle to open counter-clockwise
People expect familiar controls
like cross-shaped faucet handles to work in
a certain way (to open counter-clockwise).
When they don't work in the expected way,
people have problems.
Manufacturers must consider people's expectations.
Therefore, when the cross-handles
are used, the faucet should be equipped
with a cold water valve that opens
counter-clockwise. When the lever handles
are used, the cold water valve should
I think I own the same brand faucet you do, with the lever handles. Ours came configured much as you would expect the cross-handled faucet to work (lefty loosey, righty tighty.) Convinced they had mispackaged the valves I called the manufacturer. Turns out that you can fix the problem by removing the handle and rotating the valve body 180 degrees. That should be in big bold letters in the installation manual. -BS
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